Relationship Survey

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To ensure data integrity, please include your name and firm.  All results will be anonymous, but the identifying data will ensure that data is not duplicated.

Name: 

Firm:   

 

           
Please estimate the number of months it would take your customer to replace your business unit with another supplier.  Consider the time required to locate, qualify, train, make investments, test, and develop a working relationship with another firm.  Please exclude legal considerations such as the existence of long-term contracts.
What part of your business unit's sales ends up as original equipment for cars or light trucks?
           

 

 

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Last modified: 11/12/07